Cookie Policy

REGNUM HOTELS – COOKIE POLICY

Revision No: 01
As Regnum Hotels, we use cookies to enhance user experience, personalize our services, and analyze website performance through the services offered via our website and digital platforms. This policy aims to inform you about the purposes for which cookies are used, their types, legal grounds, and your rights as a user.

1. What is a Cookie?
Cookies are small text files placed on your device (computer, tablet, phone) by the websites you visit, containing information such as your IP address, session data, and preferences. Cookies enable your language and location preferences to be remembered, your sessions to remain active, and to offer you content tailored to your interests.

2. Types of Cookies Used
2.1. Strictly Necessary Cookies
These cookies are essential for the proper functioning of our website and cannot be turned off in our systems. Functions such as logging in, setting privacy preferences, or filling out forms are performed through these cookies. They do not contain personally identifiable information.

2.2. Functional Cookies
These cookies enable our website to offer personalized features. They are used to remember options like language preferences or page appearance. Refusing these cookies may negatively impact your user experience.

2.3. Analytical Cookies
Used to collect statistical data on how visitors use the website. These cookies help analyze data such as page views, time spent on the site, and click areas. The data is processed anonymously and is used to improve website content.

2.4. Marketing Cookies
Used to deliver personalized advertising content. These cookies may also be placed by our advertising partners and can profile users based on browsing habits. They are only used with the user’s explicit consent.

3. Cookie Retention Periods
Cookies may be stored during a session (deleted once the session ends) or may be stored for a set period (persistent cookies). Retention periods vary depending on the cookie’s purpose and the policies of the party setting the cookie.

4. Cookie Management
Users can set their cookie preferences when first visiting our website and update these preferences at any time. You can manage or disable cookies through your browser settings or via the “Cookie Settings” panel on our website. Disabling strictly necessary cookies may affect the proper functioning of the website. Disabling other cookies may reduce personalization but won't affect basic functionality.

5. Third-Party Cookies
Cookies placed by third-party service providers such as Google, Microsoft, and Vimeo may be used on Regnum Hotels’ websites. For more information about these cookies, please refer to the privacy policies of the respective providers.

6. Legal Basis and Explicit Consent
All cookies except strictly necessary ones are processed only with the user's explicit consent. Consent can be withdrawn by the user at any time.

7. Mobile App and Cross-Platform Cookie Usage
At Regnum Hotels, we may also use cookie-like technologies across our digital services offered not only via our website but also through mobile apps, mobile browsers, tablets, smart TVs, and other portable platforms.

Tracking technologies used in this context may include:

- Mobile SDKs: Used to analyze user behavior within the app, improve in-app experience, and detect errors.
- WebView Cookies: Web cookies may be activated within mobile apps when opening web pages (e.g., booking or campaign pages).
- Third-Party Integrations: Integrated tools like WhatsApp, live support bots, or push notification services may use cookie-like technologies (e.g., local storage, device ID) to personalize the user experience.

The data collected through these technologies is processed only with your explicit consent and aims to provide a consistent experience across platforms (e.g., web → mobile app). Depending on the device and platform used, you can manage your preferences through the relevant device or app settings.

8. Data Sharing
Data processed through marketing and analytical cookies may only be shared with relevant service providers and only with explicit consent. Under no circumstances is this data shared with third parties without a legal basis or user approval.

9. User Rights
Under Article 11 of the Turkish Data Protection Law (KVKK) and Articles 15–22 of the GDPR, users have the following rights regarding cookie data:
• To learn whether their data is being processed
• To request correction or deletion of data
• To withdraw their explicit consent at any time
• To object to profiling and targeted advertising

10. Continuity of Cookie Usage and Right to Change Policy
This policy may be updated in line with changes to legal regulations or service scope. The most current version will be published on dursuncim.lol. For more information or to make a request, please contact us at [email protected]. Any updates to this policy will be announced via our website and will take effect upon publication.

Policy Update Date: 16.07.2025

Strictly Necessary:

Strictly necessary cookies help make the website more user-friendly by enabling basic functions such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Preferences:

Preference cookies allow the website to remember information that changes the way the website behaves or looks, such as your preferred language or the region you are in.

Statistics:

Statistics cookies help website owners understand how visitors interact with their websites by collecting and reporting anonymous information.

Marketing:

Marketing cookies are used to track visitors across websites. The goal is to display ads that are relevant and engaging for the individual user, thereby providing value to both the publisher and third-party advertisers.

How Can You Manage Your Cookie Preferences?

You can personalize or completely disable your cookie settings by adjusting the configuration options of your browser. To manage your cookie preferences on other browsers, please visit the help or support section of the relevant browser. You can find guidance for different browsers at the following links